FAQ
- Hide Contacts on HUD
- What are Profile Interactions?
- What is the difference between the match feed tabs? (New, Active, For You)
- Message Labels Explained
- HUD Subscription Tiers: Navigate Your Path to Connection
- Upgrading Your Subscription? Here’s the Scoop!
- Subscription Renewal
- Restoring Purchaes
- What payments do you accept?
- Canceling A Subscription
- Refund
- Duplicate or Incorrect Charges
- My subscription isn't working
- Why am I being charged?
- I have no new matches or messages
- My matches keep disappearing
- I'm not seeing profiles in my match feed
- I'm seeing accounts I've seen before, including those who I have blocked or reported.
- My matches aren't the ages I filtered for
- All my matches are far away
- I'm not getting notifications
- App Crashes
- Why was my photo removed?
- My profile is under review
- Why was my account suspended?
- What happens if I’ve been age-restricted on HUD?
- Information for law enforcement